Refunds policy

You are entitled to cancel your vacation rental booking up to 7 days before check-in .Some vacation rentals have a non-refundable policy. please carefully review the specific cancellation policy​ detailed on each property's page before completing your booking.The right to a refund is limited to vacation rental booking only.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail service@immersivechinatravel.com

We will reimburse you no later than 7 days from the day on which we receive the refund request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Refunds Policy, please contact us by e-mail service@immersivechinatravel.com